Steward

Juneau, AK
Full Time
Hotel
Mid Level

ABOUT UNCRUISE

At UnCruise Adventures, we work together to provide an enriching adventure experience while inspiring an appreciation of local cultures and the natural world. This means we kayak among icebergs, travel to hidden waterfalls, snorkel with sea lions, dive with manta rays, and share air with whales. Our destinations include Alaska, the Hawaiian Islands, & Baja California.

CREW BENEFITS

  • Room and board when scheduled  
  • Rotation schedule (6-8 weeks sailing with 2-3 weeks off)  
  • Travel stipend  
  • Pro deals  
  • Credential fee reimbursement (qualifications required)  
  • Heath care benefits (qualifications required)  

JOB SUMMARY

The Steward is a multi-talented and hard-working position. Main job responsibilities include serving meals, cleaning guest cabins and interior public spaces, assisting with bartending/cocktail service, and occasional galley duties. This is an extremely guest service focused position and requires a pleasant and accommodating demeanor at all times. The steward role is physically demanding and mentally challenging. The right candidate for this role will be able to constantly adapt to new situations while maintaining a positive attitude and professional demeanor.  

QUALIFICATIONS

  • Minimum two years of experience in a full-service restaurant with some wine knowledge and food terminology required 
  • One to two years of experience in housekeeping role preferred 
  • Ability to work in a team environment with strong interpersonal and communication skills 
  • Must be flexible and adaptable as daily activities change regularly and often 
  • Comfortable living and working in close quarters with other crew members 
  • Passenger vessel experience is welcome but not required 

Required Certificates, Licenses, Registrations:

  • Valid Passport 
  • CPR / First Aid / AED  
  • Alaska Food Handler Permit 
  • Alaska Alcohol Permit - Must be 21 or over to serve 
  • ServSafe Allergens 
  • Washington Food Handler Permit (1) 
  • MAST Washington Alcohol Server Permit (1) 

(1) Required for vessels operating in Washington (PNW)

ESSENTIAL DUTIES

Dining Room Service – We strive for fine dining in a casual atmosphere:

  • Provide exceptional guest service by describing menu options, answering guest questions, making  suggestions, and confidently offering wine pairings  
  • Accurately take guest orders making sure to note allergies, dietary needs, and special requests  
  • Set tables, fold napkins, follow steps of service, bus, and breakdown dining room for three meals per day 
  • Assist in galley as directed including dish pit duties and cleaning projects  

Housekeeping:

  • Thoroughly clean six to ten guest cabins daily as outlined by company standards and expectations  
  • Maintain cleanliness of all interior public spaces through daily phase work and special projects  

Safety, Security & Training:

  • Participate in on board safety training, meetings, and drills as directed by the Captain. These include fire, abandon ship, man overboard, flooding, medical emergencies, and bear safety 

ONBOARD ENVIRONMENT/PHYSICAL DEMANDS

  • Living Conditions- Crew live in close quarters with 4 to 8 crew per room depending on the vessel. Having your own room is not an option due to limited berthing.
  • Length of Work Shift- Physically able to work 12 hours per day, 7 days a week for 6 to 8 weeks at a time. Rotations off the vessel are usually 2 to 3 weeks.
  • Mobility- Frequent bending, reaching, twisting, kneeling, crawling, and pushing/pulling.  Must ascend and descend stairs and ladders, sometimes while carrying tools or objects. Able to stand or sit for long periods of time.
  • Handling/Strength- Able to handle, lift, and lower objects totaling 50 pounds between the ground/deck level to a height of about 4 to 6 feet, and able to repeat these movements.  Able to carry these objects up to 100 feet continuously for 20 minutes.
  • Environmental Conditions- Able to work in all weather conditions, around loud noise, in small spaces, and fit through a 28-inch wide hatch. 

BASE PAY

  • $131 / day + tips

DISCLAIMER STATEMENT 

This job description is intended only to describe the general nature and level of work being performed by an employee in this position.  It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required or persons so classified or assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

It is the policy of UnCruise Adventures not to discriminate on the basis of race, color, sex, creed, religion, marital status, citizenship, the presence of any sensory, mental, or physical disability, gender identity, gender expression, sexual orientation, age, disability, ancestry, national origin, or veteran status in its educational programs, activities, or employment as required by law.

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